Last updated: January 2025

1. Who We Are

Clean Ethic Ltd. ("Clean Ethic", "we", "us", "our") is a cleaning services company registered in England and Wales. Our registered address is 85-87 Bayham St, London NW1 0AG. We can be contacted at hello@cleanethic.com.

2. What Data We Collect

We collect the following personal data when you contact us or request a quote:

Name
Email address
Phone number
Postcode / address
Details of the service you require

We also collect anonymised website usage data via Cloudflare Web Analytics. This service is cookie-free and does not collect or store personally identifiable information.

3. How We Use Your Data

We use the personal data you provide solely to:

Respond to your enquiry or quotation request
Arrange and confirm bookings
Send invoices or receipts where applicable

We do not use your data for marketing without your explicit consent. We do not sell your data to any third party.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interest (responding to your direct enquiry) and, where applicable, contractual necessity (fulfilling a booked service).

5. Data Retention

We retain your contact and booking details for up to 2 years after your last interaction with us, after which they are securely deleted. Financial records are retained for 7 years in accordance with HMRC requirements.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict processing of your data
Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, please contact us at hello@cleanethic.com.

7. Cookies

Our website uses Cloudflare Web Analytics, which is fully cookie-free. We do not use tracking cookies, advertising cookies, or any third-party analytics that set cookies. The cookie consent banner on this site relates to any future additions to our analytics stack.

8. Third-Party Services

Our contact form submissions are processed via Web3Forms. Please refer to their privacy policy at web3forms.com for details of their data handling. Our website is hosted on Cloudflare Pages; Cloudflare's privacy policy applies to infrastructure-level data.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related queries, please contact us at hello@cleanethic.com or write to us at 85-87 Bayham St, London NW1 0AG.

Privacy Policy